GS Technical Services

Privacy Policy

Last updated: October 23, 2025

1. Information We Collect

GS Technical Services collects information you provide directly to us, such as when you create an account, request a service, or contact us for support.

Personal Information:

• Name, email address, and phone number
• Service address and contact preferences
• Device information and repair history
• Payment and billing information

Device Information:

• Device type, model, and serial numbers
• Technical specifications and software versions
• Issue descriptions and repair requirements

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our repair services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve our services

3. Information Sharing

GS Technical Services does not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Service Providers: We may share information with trusted partners who assist in operating our business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Device Data

• We recommend backing up your device before service
• GS Technical Services is not responsible for data loss during repair
• Any data accessed during repair is kept strictly confidential
• Device data is never copied, transferred, or used for any purpose other than repair

6. Cookies and Tracking

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some features may not function properly.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request information about how your data is used

8. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Repair records are typically kept for 3 years for warranty and service history purposes.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: contact@gstechnical-services.com
• Phone: +971 56 875 2214
• Address: Al Wari Tower - Tecom Basha Heights, Dubai, UAE
• Website: https://gstechnical-services.com

11. Changes to This Policy

GS Technical Services may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on our website with an updated "Last updated" date.